Order processing, we have at our place is totally automated and bound with the world’s finest technology, which we used to send every order. When it comes order delivery system return and cancellation are the most important factors with respect customer satisfactions.
In many condition customer wishes to cancel the order or sometimes they want to return it back and for them we have developed a convenient policies. We believe we kept all the attention while making these policies.
The cancellation could only happen if it is requested before the package is sent for delivery because we can do it only if it is in our hands.
If the package is already out for shipping then unfortunately we cannot cancel the order.
To deal with a return request properly, we have developed a system which we request our customers to follow.
Upon RMA (Return Merchandise Authorization) by our staff, customer can initiate the return procedure.
It is important that you should return the package only at the given address by our staff.
It is required that you send that package with fast mail and we request you to provide with tracking number to us.
Unfortunately we cannot accept the return parcel if the seal is void or if the package is tried to open.